GDPR Information

Your Rights Under GDPR

As a data subject under the General Data Protection Regulation (GDPR), you have specific rights regarding your personal data. We are committed to honoring these rights and ensuring your data is processed lawfully, fairly, and transparently.

Right to Be Informed

You have the right to be informed about how we collect and use your personal data. This information is provided in our Privacy Policy and this GDPR notice.

Right of Access

You have the right to access your personal data. You may request a copy of the personal information we hold about you at any time. We will respond to your request within one month.

Right to Rectification

You have the right to have inaccurate personal data corrected or completed if it is incomplete. Contact us to update your information.

Right to Erasure

Also known as the "right to be forgotten," you have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.

Right to Restrict Processing

You have the right to request restriction of processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you. We do not engage in automated decision making or profiling.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary for the performance of a contract with you
• Legal Obligation: When processing is necessary to comply with legal requirements
• Legitimate Interests: When processing is necessary for our legitimate interests, provided these do not override your fundamental rights

Data Processing Activities

We process personal data for the following purposes:

• Providing fuel economy analysis services
• Communicating with clients about service requests
• Maintaining records required for business operations
• Improving our website and services

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. When determining retention periods, we consider:

• The nature and sensitivity of the data
• The purposes for which we process the data
• Legal or regulatory obligations
• Potential need to defend or bring legal claims

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]
Address: 142 Merchant City Quarter, Glasgow G1 4LB, United Kingdom

We will respond to your request within one month. In some cases, we may extend this period by a further two months where necessary, taking into account the complexity and number of requests.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

Information Commissioner's Office
Website: ico.org.uk
Helpline: 0303 123 1113